Planned Network Upgrade

Updated: March 23, 2017 at 10:41 pm
Posted: March 12, 2017 at 8:59 pm

We have a scheduled major upgrade of our Digital Wireless Network happening on Monday March 13th commencing at 5.00am.

We hope to have fully enhanced services restored by no later than 7.00am.

Customers may experience restricted services during this period.

We apologise for any inconvenience.

From the Ezykonect Rural Broadband Team

NORTH  OTAGO & WAIMATE CUSTOMERS

We have unfortunately been victims of  ongoing Chorus Fibre Feed connectivity issues. Ourselves and other end-users on Corporate Enterprise grade connections  have been widely affected including supermarkets South Island wide (see story in ODT)

Despite our continuous logging of faults to our wholesale fibre provider about our issues, these have fallen on deaf ears.

We have gone to a temporary alternative connection as an interim fix.

If you still have problems then all faults / problems MUST be logged with the Helpdesk.

Helpdesk: Phone (03) 684 64 55.