Updated: June 27, 2021 at 5:30 pm
Posted: June 2, 2021 at 10:08 pm

During the recent storms/floods in South Canterbury / North Otago two of our broadband towers had minor solar power issues due to the extreme weather conditions.

After the weather storm if you are still experiencing any issues please call the Help Desk to log a fault, and we will endeavour to resolve this.

From the Ezykonect Rural Broadband Team


We have unfortunately been victims of  ongoing Chorus Fibre Feed connectivity issues. Ourselves and other end-users on Corporate Enterprise grade connections  have been widely affected including supermarkets South Island wide (see story in ODT)

Despite our continuous logging of faults to our wholesale fibre provider about our issues, these have fallen on deaf ears.

We have gone to a temporary alternative connection as an interim fix.

If you still have problems then all faults / problems MUST be logged with the Helpdesk.

Helpdesk: Phone (03) 684 64 55.